Privacy Policy

Last updated: 24 September 2026

Revive Sussex (“we”, “us”) provides exterior cleaning services in Brighton, Hove and the surrounding Sussex coast. This policy explains what personal information we collect, why, and what your rights are. Our website is https://revivesussex.co.uk.

Who we are (data controller)
Revive Sussex, [registered address], [company number if applicable]. Contact: info@revivesussex.co.uk or 01273 007 692.

What information we collect

Enquiry and quote details — your name, phone number, email address, postcode and address, and details about your property (for example house type, number of bedrooms, whether you have an extension, conservatory or loft conversion) so we can prepare an accurate quote.
Customer account details — service schedule, job history, notes and photos of the work carried out, and payment status.
Communications — messages you send us and we send you by WhatsApp, SMS, email or phone.
Payment information — handled by GoCardless. We do not store your bank details ourselves.
Website data — standard analytics and cookie information described below.

Where we get it from

Directly from you, when you fill in a form on our website, message us, or call us.
From Facebook and Instagram lead forms (Meta Platforms). When you submit a lead form in one of our adverts, the answers you give and the contact details you provide are sent to our systems so we can respond to your enquiry.
From the people you ask us to speak to on your behalf (for example a landlord or letting agent).

How we use it and our lawful basis

Purpose	Lawful basis
Responding to your enquiry and providing a quote	Steps taken at your request before entering a contract
Contacting you about your quote by WhatsApp, SMS, email or phone	Your consent, given when you submit the enquiry
Scheduling, carrying out and invoicing cleaning work	Performance of our contract with you
Sending booking confirmations and day-before reminders	Performance of our contract
Collecting payment	Performance of our contract; legal obligation to keep accounting records
Improving our services and advertising	Our legitimate interests

You can withdraw consent to messaging at any time by replying STOP to any message or contacting us.

Who we share it with

We use trusted service providers to run the business. They only process your data on our instructions:

Meta Platforms (Facebook/Instagram lead forms and advertising)
Twilio (SMS and WhatsApp messaging)
GoCardless (Direct Debit payments)
ServiceM8 (job scheduling and records)
Google (Maps for route planning; analytics)
Our own booking and scheduling software, hosted on Replit

We never sell your data. We will only otherwise disclose it where required by law.

International transfers

Some providers store data outside the UK. Where they do, transfers are protected by the UK International Data Transfer Agreement, EU Standard Contractual Clauses or an adequacy decision.

How long we keep it

Enquiries that do not become customers: up to 12 months, then deleted.
Customer records: for as long as you are a customer and 6 years afterwards, to meet accounting and legal requirements.
Messages: retained with your customer record for the same periods.

Your rights

Under UK GDPR you can ask us to: access the data we hold about you; correct it; delete it; restrict or object to how we use it; or provide it to you in a portable format. You can also withdraw consent at any time.

To delete your data, including any data we received from Facebook or Instagram, email info@revivesussex.co.uk with the subject “Delete my data” and we will confirm within 30 days. We may retain the minimum needed for legal or accounting purposes.

If you are unhappy with how we handle your data you can complain to the Information Commissioner’s Office at https://ico.org.uk or on 0303 123 1113.

Cookies

Our website uses essential cookies to work and, if you agree, analytics cookies to help us understand how it is used. You can disable cookies in your browser settings.

Changes

We may update this policy from time to time. The date at the top shows the latest version.

Geoff Keeling

2 years ago

Allen was excellent, he is organised, professional, his work is of a high standard and he left the site spotlessly clean. Highly recommended.

Manager indian summer

We recently had the outdoor decking at Indian Summer Restaurant professionally cleaned, and the results were fantastic! The team did an exceptional job, restoring the decking to its original beauty. It looks spotless and refreshed, creating a much more inviting space for our guests. Their professionalism, efficiency, and attention to detail were top-notch. We highly recommend their services and will definitely use them again in the future! Thanks again

Rebecca Jenkins

Allen was friendly, quick and did a thorough and professional job. Organising the job and payment was made easy and I’ve really appreciated how simple it was to get the job done despite me living elsewhere. I will definitely use Allen again!

Oliver S

Allen stuck to his quote and got on with the job, leaving walls, soffits, gutters and windows sparkling clean....just what we wanted.

Tom Lever

Revive offer a brilliant and reasonably priced service - what more could you ask for? Thank you Allen!

paul hill

On time, clean and tidy work, did the job well.

Ange F

We've used Allen at Revive Sussex twice now - firstly to do our gutters and then this week he came and cleaned our utterly filthy permeable resin drive. Both times he did an excellent job. Our drive looks like new, which honestly I really didn't expect, as we'd let it get in a terrible state. He's reliable and his pricing is very competitive. When he did our gutters he provided photos afterwards showing them clean and clear, which is nice to have when you can't go up and check them yourself!

Eileen Dillane

Cleary Mallard

Fantastic job and great communication. My gutters never looked better.

David Rooke

Great service from Revive Sussex with Allen being super friendly.He did an excellent job at clearing out all the guttering around the house and was helpful and very knowledgeable about any future work that I was interested in . Would definitely use Revive again .

G. Hakim

Very professional and efficient service and they are friendly, they will give a full report at the end of the job about your gutters.

George Stone

Quick and efficient service!

Tamara Brittain

Allen came out at less than 24 hours notice to sort out our gutters. Fantastic service and did a great job. Thank you!

Callum Cooper

Amazing, super professional service. Would 100% recommend!

Ben Mckeever

Fantastic job by Al, would highly recommend Revive Sussex!

dave nimmo

Did a fantastic job cleaning my gutters + cleaning my conservatory roof (which looks like new again) Highly recommended and will definitely use Revive Sussex again. Thank you Allen

ELIZABETH LIGHTFOOT

Very professional service and care taken with cleaning both pressure wash and soft render cleaned up my steps outside walls and patio area very well indeed.

Michelle Heath

Allen did an amazing job on our drive. It was absolutely filthy and full of weeds and now looks like new. He is very prompt, turning up exactly when he says he will, no extras on the bill - couldn’t be happier and will definitely use Allen again. Thank you

B Patel

Great job by Allen and the team - I’d highly recommend

Madeleine Barber

Excellent service, we were booked in quickly Allen was punctual and polite. Work was fantastic will definitely use again 😀

Elle Kay

We had issues with our guttering and needed a deep clean. Allen from Revive Sussex was really helpful on the phone, worked really efficiently and the whole job was great value. Would highly recommend, and will use them going forward. Thank you!

Steffan Meyric Hughes

Allen communicated well from the start, offering a number of dates to soft clean my house, which is rendered, in Brighton. He turned up at the appointed hour and, for £250, cleaned all the front, and a seriously filthy basement area, like new. That price included clearing gutters as well. The house now looks like it did the day it was painted. It far exceeded my expectations. If you want to give your house a serious lift for not much money... do this!

Liz Maitland

Allen was super professional and did an amazing job we are really happy with the results. Five stars!

Joshua Prosser

Brilliant job - cleared all the gutters and cleaned the drive way. The drive looks brand new. Would highly recommend

Peter Loram

Great professional gutter cleaning couldn’t recommend Allen enough

Claire Love

Such a great job!

Eve Boyer

My roof has changed dramatically actually. Very pleased with the removal of the moss. The bio chemical added should help now too so very pleased. Thanks. Very prompt and helpful. Would definitely recommend Revive.

Lynne Truss

What a difference a day makes! Allen did a superb job of cleaning my patio, plus drive and decking. He couldn’t have done the job more professionally. For years I’ve been trying to clean all these surfaces myself with a domestic power washer, and the results were nothing like this. The patio — Indian sandstone — looks like it’s just been laid.

Catherine Morrison

I am delighted with the transformation of our tired paved drive and wall. Allen was prompt in replying and his work and enthusiasm for the job was amazing. I would have no hesitation in recommending him.

Sue Warren

Allen did exactly what we wanted with our roof cleaning job. He explained cleary what the moss removal procedure would involve & over 2 days was punctual & tidy & we can now look forward to many years of a great looking roof. Highly recommend. Thank you Allen

Ross Elderfield

David Parker

Couldn't have asked for a better service! Allen was so professional. The quote was broken down in such a way that explain exactly what you were paying for and explained the effect of a biocide treatment. Our driveway looks brand new. We are so impressed! Thank you Allen.

Lewis Whitby

Excellent!!!👍👍👍

Peter Andrews

We have had a terrific experience with Allen from Revive. He communicated clearly and arrived for both quote and the actual work at the scheduled time. His description of the work and the written quote were perfectly clear. I can’t speak to price as we did not get other quotes but we are very pleased with the results and the whole experience. We had both the driveway and the garden patio walk done and they both look great now.

Brendan O'Meara

Excellent Job, very pleased with the result, would highly recommend Allen,

Sophie Hadgraft

Fantastic service and results on our 5 story house. Would definitely use again! Thanks!

Padraig Quinn

Allen is a nice young man. He communicates well and is honest and reliable. We are happy with the job he did

Niall Mcloughlin

Great service and a pleasure to deal with.

Peggy Bootle

Allen did a sterling job cleaning our dirty rendered walls and patios. All are gleaming. Highly recommend Allen.

michael waugh

Excellent job all around very professional Would not hesitate for a Second to recommend Revive

fiona foley

Excellent communication and great job done! Highly recommended!

Nick Hudson

Efficient, friendly and thorough. I genuinely can recommend Allen.

Matt Seekings

3 years ago

Great service, great value amazing attention to detail, would highly recommend.

Gill Richardson

Allen Coppin from Revive Sussex pressure washed my green and very slippery decking today. He was professional and hardworking, spending time moving pots and statues from the decking. The result is a decking I can now use (weather permitting) without fear of slipping over. Thank you so much Allen

Ciara Boulton

Great service provided, Revive managed to fit me in the day after I contacted them. So happy with the cleaning of our gutters, especially impressive as they're at such an awkward angle! Would definitely recommend and will be using again ⭐️⭐️⭐️⭐️⭐️

Katie cooper

Allen cleaned our patio and did an incredible job, would highly recommend his services and will no doubt be booking him again in future!

Elaine

Allen jet washed my driveway which was a total mess with weeds growing out of the pavers etc. I was stunned at the finish when I came back from the Town. He made it look new again. Also, his prices are far more reasonable than others.

Melissa Malec

Fantastic service, even better results. We had Allen from Revive Sussex around to return our patio to top-top shape. We were so pleased with the results. We’ve actually used a friend’s pressure washer on it before but have never been able to get it that clean. If you need your patio cleaned, you can’t go wrong with Revive Sussex.

Emilija

I really wanted to clean my patio and driveway as they haven’t been cleaned in 5 years. I found Revive Sussex and spoke with Allen who came across very polite and trustworthy, he gave me a really competitive price and my driveway and patio look brand new. He went above and beyond and cleaned some additional brickwork also, and left the area looking really clean with no mess. Really happy with the results, will call Allen again in the future!

Ksenia A.C.

I called Revive Sussex and spoke to Allen as I wanted my driveway and patio cleaned. Allen was very professional and came across very trustworthy, he gave me a very good price and I’m over the moon with the results. I’ve recommended him to a few of my friends already, but I would definitely use him again!

Stephanie Lykourgou

I reached out to Allen as he'd been recommended by a friend and couldn't have been happier with the clean he did on our patio and driveway. He was easy to communicate with on the phone and so polite and friendly when he arrived. Relieved to have the job done after putting it off for so long! Thank you!

Privacy Policy

Privacy Policy

What information we collect

Where we get it from

How we use it and our lawful basis

Who we share it with

International transfers

How long we keep it

Your rights

Cookies

Changes

Feedback

What We Do